Our client, a healthcare-focused organisation based in Cork, is seeking a Clinical Support Coordinator to join their team on a temporary basis, initially for 6 months..

This role would be particularly well suited to candidates from a Nursing background or healthcare professionals with a clinical, patient-care or medical background who is looking to move into a role combining patient support and healthcare coordination.

The position would be particularly well suited to someone with a nursing, healthcare, clinical support or medical background

For You:

Pay Rate: €17 – €19 p/hr

Key Responsibilities:

• Managing incoming emails and responding to customer queries.
• Answering telephone calls and providing professional customer support.
• Organising and maintaining customer files and records.
• Scheduling meetings, appointments and customer home visits.
• Processing customer booking forms accurately and efficiently.
• Liaising with customers and internal teams to coordinate bookings and services.
• Travelling to customers’ homes to provide support with CPAP machines and other relevant medical equipment.
• Assisting customers with the use and set-up of equipment.
• Fitting and assisting customers with CPAP face masks.
• Providing customers with clear, professional and reassuring guidance.
• Completing relevant documentation and updating customer records following visits.
• Maintaining a high standard of customer care, confidentiality and professionalism at all times.

Requirements:

• A background in nursing, healthcare, clinical support, medical administration or a related field.
• Excellent communication and interpersonal skills.
• A caring, professional and patient-focused approach.
• Strong organisational and administrative abilities.
• Good attention to detail and accurate data-entry skills.
• Confidence using computers and learning new software systems.
• The ability to work independently and manage a varied workload.
• A full clean driving licence and the flexibility to travel to customers’ homes.

For more information, please apply through the link provided for the attention of Barry Forde or email barry.forde@osborne.ie
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer.
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